Farmer Services
One place for the services and information members need.
Find official picking notices, delivery records, payment information, sale reports, farm-input updates, training, membership help, and society contacts.
Service directory
Choose the help you need.
Use the links below for published information. If your question concerns a personal member record or an unpublished matter, contact your factory clerk or the society office.
Picking days & factory notices
Check confirmed cherry receiving dates, factory schedules, seasonal instructions, closures, and changes before travelling.
View picking noticesDeliveries & weighing records
Review published cherry and mbuni summaries by factory and season. Keep every weighing or delivery record issued to you.
View delivery updatesPayments & rates
Find approved announcements about payment dates, published rates, deductions guidance, and collection instructions.
View payment noticesCoffee sale reports
Read approved reports covering sale dates, factories or lots, grades, quantities, gross sales, buyers, and payment status.
View sale reportsFarm inputs
Check official notices about available fertiliser, seedlings, manure, chemicals, collection dates, eligibility, and safe-use guidance.
View input noticesTraining & extension
Find sessions on picking, pruning, crop nutrition, soil health, pests and diseases, quality, climate action, and sustainability.
View training noticesMembership & records
Ask for help with membership details, factory affiliation, contact changes, record corrections, and official member enquiries.
Contact the records officeSMS & communication
Keep your registered phone details current so the society can reach you through approved communication channels.
Communication noticesQuestions, concerns & support
Raise delivery, weighing, payment, service, or website concerns with useful details and supporting records.
Get helpThrough the coffee season
Use the right service at the right time.
Prepare the farm
Follow training, crop-care, farm-input, and quality guidance. Confirm that your member contact details are correct.
Pick and deliver carefully
Check factory schedules, select ripe cherry, deliver promptly, confirm the recorded weight, and keep your delivery record.
Follow the coffee
Use published delivery summaries and coffee sale reports, then wait for an official payment or rate notice.
Keep records current
Update your contact details, attend member meetings and training, and raise questions with the correct factory or office.
For a faster enquiry
Bring the information connected to your question.
Do not post private member information publicly. Present it directly to authorised factory or society staff.
Member name and membership details
Your factory name
Delivery or weighing slip
Relevant date, season, lot, or notice
Payment reference, where applicable
A clear description of the concern
Latest information
Recent notices from the society.
Picking Day
WEEKLY PICKING DAYS
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Protect your information
Use official communication.
Verify unexpected payment, rate, meeting, or input messages through the website, your factory, or the society office.
- Never share a mobile-money PIN, bank PIN, password, or one-time security code.
- Do not pay an unfamiliar number only because a message claims to be from the society.
- Keep delivery and payment records until your concern is fully resolved.
- Report suspicious communication to the society office.
Common questions
Quick answers for members.
Where can I confirm my factory's picking day?
Open Picking Day notices before travelling. If no current notice is published, confirm directly with your factory clerk or the society office.
Where can I see my factory's published delivery figures?
Use Factory Delivery Updates and filter by season, factory, and produce type. Personal slip corrections must be handled directly with authorised staff.
When will farmers be paid?
Use only an approved payment notice or direct confirmation from the society. The website should not guess a payment date or rate.
What should I do if a weight or member record looks wrong?
Keep the original record and contact the factory or society office promptly with the factory name, date, and relevant delivery details.
How do I update my phone number or membership details?
Contact the society office or your authorised factory contact. Do not publish private member information through a public notice or comment.
How will I know about training or farm inputs?
Check Training and Farm Input notices regularly and keep your registered contact details current for approved communication.
Still need help?
Contact the Kibirigwi FCS society office.
Explain the service you need and include your factory name. Bring relevant records when visiting the office.
Office hoursMonday to Friday, 8:00 AM - 5:00 PM; Saturday 8:00 AM - 1:00 PM
Emailinfo@kibirigwifcs.co.ke